We own, maintain, and develop the Retail Energy Code (REC) – a set of rules for operating in the retail energy sector. All licensed energy suppliers, gas transporters, electricity distribution network operators, metering operators, and the Data Communications Company (DCC) must comply with the REC. As part of managing the REC, we’re responsible for delivering and improving vital services, from the Central Switching Service to the Energy Theft Tip-Off Service. We also run work programmes to improve these services and drive positive change within the market. Overall, our aim is to make the retail energy market efficient, economical, and able to deliver positive consumer outcomes.